Resilience Evaluation-Social Emotional Training (RE-SET) Program at MGH

The Resilience Evaluation-Social Emotional Training (RE-SET) Program at MGH is a clinical program for adolescents and young adults (ages 12-30) who are experiencing changes in their thoughts, feelings, and behaviors and are not functioning as well as they used to socially, or in work or school.  

Some of these changes may include:

  • Having difficulty thinking clearly and expressing thoughts to others in a way that makes sense

  • Hearing or seeing things that others don’t 

  • New, unusual beliefs, such as being more suspicious of others’ motives or thinking people want to harm them

  • Beginning to feel that certain events or information have special, personal meaning

  • Difficulties with concentration and focus

  • New problems with schoolwork or at a job

  • Isolating from friends and family and being less motivated to do things 

  • Not caring as much about personal appearance or hygiene

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Some of these experiences are quite common in adolescents and young people. While they can be upsetting, only rarely do they mean that a serious mental illness is developing.  Most commonly, these experiences are a sign that the person is struggling to manage their emotions (which is sometimes called “emotion dysregulation”) and stressful experiences in their life. Emotion dysregulation can sometimes lead to a range of problems over time, including depression, anxiety, addiction-related issues, and rarely, self-harming behaviors or psychosis. The good news is that learning to feel and express emotions in healthy ways can increase well-being and lessen or eliminate troubling symptoms and distress. Learning how to handle strong emotions and stress is a normal part of healthy development and can be beneficial to anyone. 

At RE-SET, we specialize in evaluating and helping young people who are having these types of experiences, or related ones, with the overall aim of improving psychological flexibility, emotion regulation and resilience. This kind of program can also be important because research suggests that learning these types of skills can decrease the likelihood that more serious mental health issues develop in the future.

What do we offer?

A comprehensive diagnostic evaluation and tailored treatment recommendations which may include:

  • Individual and group-based training in evidence-based skills that can increase a person’s ability to handle stress (emotional resilience) and experience and manage emotions

  • Family support and education

  • Medicines, when appropriate, that can improve mood stability and/or reduce symptoms of anxiety, depression, or difficulties in thinking

  • Coordination with primary care, schools, and other providers or services 

  • Neuropsychological testing

  • Information about additional resources, or referrals to more specialized treatment as needed

The RE-SET Team

  • Lauren Utter, PsyD

    Clinical Director/Clinical Psychologist 

  • Sajel Shah, MD

    Medical Director/Psychiatrist

  • Drew Coman, PhD

    Clinical Psychologist

  • Tory Hasler, PhD

    Tory Hasler, PhD

    Clinical Psychologist

  • Ali Volpacchio, PsyD

    Clinical Psychologist

  • Megan Good, MD

    Psychiatrist/Clinical Fellow

  • Brittany Martinez, MA

    Doctoral trainee in Clinical Psychology

  • Tvisha Chatterjea, BS

    Clinical Research Coordinator

  • Jacci Clauss, MD, PhD

    Consultant/Psychiatrist

  • Marta Hernandez

    Patient Services Coordinator

Insurances accepted: In order to receive services at RE-SET, including consultation, you must be a resident of Massachusetts and have insurance that contracts with the Massachusetts General Physicians Organization (MGPO). Additional information regarding insurance can be found here.

If you have general questions about how to make a referral or services provided by RE-SET please contact us at (617) 643-1175.


To make a referral:

Please fill out the referral form here to be considered for services.

Are you not sure if our services would be helpful to you? You can take this brief, anonymous questionnaire to help determine if meeting with us for a more comprehensive evaluation might be helpful for you by clicking here.

We are located at 151 Merrimac St, Suite 501, Boston, MA 02114. Click here for location and parking instructions.